Terms and Conditions

Please review these terms carefully before accessing our website or placing an order.

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ABOUT US

Havoc Labs operates this website and supplies the products offered for sale. These Terms apply to purchases from Havoc Labs.

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ELIGIBILITY

You must be 18 or over to place an order.

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RESEARCH USE ONLY

Products sold by Havoc Labs are supplied solely for lawful laboratory research and are not intended for human or veterinary consumption, administration or therapeutic use. Purchases are also subject to our separate Research Use Only Policy.

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ORDERS

Placing an order is an offer to purchase. We may accept, decline or cancel an order where reasonably necessary, including for stock, pricing, fraud, compliance or research-verification reasons.

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RESEARCH VERIFICATION

We may request reasonable information about the intended research purpose of an order and may refuse supply where legitimate research intent cannot reasonably be established.

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PRODUCT INFORMATION

We take reasonable care to ensure product descriptions and specifications are accurate. Scientific information is provided for research and informational purposes only and does not constitute medical advice or a therapeutic claim.

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CERTIFICATES OF ANALYSIS

Where a COA is provided, it relates to the sample or batch identified on that document. Analytical results may vary between batches.

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PRICING & PAYMENT

Prices are shown in GBP. Delivery charges are shown before checkout. Payment methods are displayed at checkout and may be provided by third-party payment providers.

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DELIVERY

Delivery options, costs and estimated times are set out in our Shipping & Delivery Policy.

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RETURNS & REFUNDS

Returns, cancellations and refunds are governed by our Returns & Refunds Policy and your statutory rights.

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DAMAGED, INCORRECT, OR FAULTY GOODS

Please contact us promptly if an order arrives damaged, incorrect or apparently defective. Nothing in these Terms affects your statutory rights.

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PROHIBITED USE

You must not purchase products for human or veterinary administration, consumption, self-administration, treatment or any unlawful purpose.

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NO MEDICAL ADVICE

Havoc Labs does not provide dosage, administration, treatment or personal-use advice.

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LIABILITY

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or statutory consumer rights.

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PRIVACY

Personal information is handled in accordance with our Privacy Policy.

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INTELLECTUAL PROPERTY

Havoc Labs branding, website content, graphics and original materials may not be reproduced or commercially used without permission.

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CHANGES TO THESE TERMS

We may update these Terms from time to time. The current version will always be published on this page.

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GOVERNING LAW

These Terms are governed by the laws of England and Wales.

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CONTACT

Questions about these Terms can be sent to support@itshavoc.co